Consumers - Massachusetts Mortgage Bankers Association

Consumers

For Consumers:

Are you a consumer facing forclosure or in financial distress?

  • Contact the servicer on your current mortgage - there are modification programs available to assist you. Search for your servicer compliments of Mortgage Electronic Registration System (MERS) at  https://www.mers-servicerid.org/sis/
  • You may be eligible to modify your current mortgage if it is owned by Fannie Mae or Freddie Mac.  You can verify this checking online:
  • HOPE NOW counseling service. Many servicers will require you to obtain foreclosure counseling - HOPE NOW is the nationally recognized counseling service that is free. Contact them by phone (888-995-HOPE) or online at http://www.hopenow.com/
  • Massachusetts Foreclosure Resources from the Office of Consumer AffairsForeclosure Resources

Consumer Education and Mortgage Fraud:

General Mortgage Information:

Consumer Phone Numbers:

  • Massachusetts Division of Banks Mortgage Fraud Consumer Hotline: (800) 495-2265 x 1501
  • Homeowner's Hope Hotline:  (888) 995-HOPE            
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